![]() The man left very upset and thanked her for nothing. I asked if she didn't have any of the keys and she told me she wasn't talking to me I would have to wait until she helped me. The man was as fed up as I was so he didn't like being told to come back and then having to stand in line so long to be told she didn't have his key. He was told that she did not have his key. ![]() She finally finished the man with all of the envelopes so the man ahead of me stepped up for help. Meanwhile more people were coming in for keys and there were 2 lines almost out the door. She said she would take that up with him because he was not supposed to do that. I also told her that the clerk had closed his window down to sell stamps. I responded Yes I know but he wasn't a customer who had been waiting in line for a long time. I asked her if she realized he had walked in front of us and told her he had a basketful of mail in the basket on the floor She said she would help me when she finished with him after all he was a customer too. I looked at the lady and tried to ask her if he could help us out and she said No I will help you when I finish with this man. He said "Well talk to her she's the manager if you have complaints ". He said "NO" she will help you.I said we had been in line for a long time. Instead of telling the gentlemen she had told us we would be helped she helped him and so I knew it was going to take forever to help this man with all of the envelopes I looked over and asked the clerk next to her (the one who was selling stamps) if he could help us just get our keys. Just before we could walk to that window a man stepped in front of us with his arms full of envelopes to be mailed and a large basket on the floor full of envelopes to be mailed. She said she would take care of that but we had to step to the next window. I told her I was there to pick up new key. Several minutes later when he couldn't sell anymore stamps the clerk returned to his window and just as the man in front of me was going to the counter a woman came out and asked what the next person in line wanted. The man in front of me had come earlier in the day to get his key and was told to come back after 2:00. SHE HAD BEEN behind me and he was going to put her in front of me! Fortunately she didn't take him up on it. Obviously one lady who had been behind me must have complained about being in line too long so the clerk selling stamps told her she could go to the head of the line and he would see that she would get waited on. Meanwhile the line behind me is getting longer. The clerk who came out to sell stamps told me he couldn't help me I should just stay in line and I would be helped. As he comes out he asked if anyone needed "anything" to which I replied "yes I would like to get my new key to the new mailbox". Now keep in mind this facility has a big stamp machine and a place where only stamps are sold. As the line moved up to where I was third in line, one of the men working at one of the windows closed down his window and came out to sell stamps. There were 2 men working the windows and a lady in the stamp part of the office helping them out. There was a very long line so I got in line and expected to wait for awhile. On Tues (4/11/17) I went to pick up the key. After it was installed a note was put on it telling us to go to the Camino Media office to pickup the new key. Our community mailbox was replaced with a new one a few days ago.
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